Payments and Shipping

Payments and Shipping

We accept the following payment methods:

  • PAYPAL
  • GOOGLE PAY
  • APPLE PAY
  • CREDIT CARD
  • BANK TRANSFER

We ship throughout the European Union and to Switzerland, the United Kingdom, Saudi Arabia, Bahrain and Israel.

Shipments for Italy and the European Union weighing up to 15 Kg are made through the UPS courier service.
All purchases made on the website are accompanied by a commercial invoice, so we ask you to provide your tax code.

DELIVERY CHARGE

For deliveries in Italy the fixed charge is € 10.00; free for orders over € 80.00.

For deliveries in the European Union the fixed charge is € 10.00; free for orders over € 100.00.

For deliveries in the United Kingdom the fixed charge is € 50.00; free for orders over € 150.00.

For deliveries in Switzerland the fixed charge is € 20.00. Free for orders over € 100.00.

For deliveries in Saudi Arabia, Bahrain and Israel the fixed charge is € 50.00. Free for orders over € 300.00.

For deliveries in the USA the fixed charge is € 50.00. Free for orders over € 300.00.

DELIVERY TIMES

For orders placed by 18:30 hrs Monday to Thursday, we guarantee that shipments will leave on the day after the order date.

For orders placed by 18:00 hrs on Friday, Saturday and Sunday, we guarantee that shipments will leave on the Monday after the order date.

The courier usually makes delivery within 1/2 working days after the date of shipment.

Someone needs to be present at the delivery location; otherwise, the courier will make a total of 3 delivery attempts on 3 consecutive days, after which the pack will returned to the sender.

TRACKING SHIPMENTS

You can track the shipment of your Products by clicking the “Track my Order” link in the email which confirms shipment. Please note that this link takes you directly to the website of the courier, over which we have no control.